Privacy and Data Policy
This Privacy Policy explains how we at PartySpinz collect, use, store, and protect your personal information when you register, play, deposit, or otherwise interact with our online casino services in Canada. We respect your privacy and describe below the types of data we handle, why we use it, and the choices available to you.
Types of Data We Collect
We collect information you provide directly and data generated by your use of our services. That information helps us operate accounts, process payments, secure the platform, and provide support.
Personal Data
Personal data includes your name, date of birth, email address, telephone number, mailing address, government-issued ID for verification, and payment details. We collect this information to create and maintain your account, complete KYC checks, and process withdrawals and deposits.
Technical Data
Technical data covers IP address, device identifiers, browser and operating system details, cookie identifiers, and connection logs. This data helps us improve site performance, detect fraud, and enforce location-based access rules where applicable.
Transactional Data
Transactional data includes your deposit and withdrawal history, bet and game activity, bonus usage, and promotional opt-ins. We use this data to manage your account, resolve disputes, and comply with applicable financial controls.
Use of Information
We use personal and technical data to:
- create and manage your account;
- verify identity and prevent fraud;
- process payments and handle tax or compliance inquiries where required;
- provide customer support and respond to enquiries;
- improve service reliability and personalise your experience;
- send transactional messages and, where you consent, marketing communications.
Data Protection Practices
We store data on secure servers and apply industry-standard security measures such as TLS encryption for data in transit and access controls for stored information. Access to personal data is limited to authorised staff and service providers who need it to perform their duties.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the site, remember preferences, and measure site usage. Third-party analytics and advertising partners may also place cookies. You can manage cookie preferences through your browser settings or via our cookie consent tool where available.
User Rights
Residents of Canada have rights to access, correct, or request deletion of their personal data, subject to legal and regulatory exceptions. You may also object to certain processing, request restriction, or withdraw consent for marketing at any time.
Access, Correction and Deletion
To access, correct, or delete your data, contact our support team. We will verify your identity before fulfilling requests and will inform you if any data cannot be deleted due to legal or operational reasons.
Information Sharing and Third Parties
We may share personal data with trusted third parties for account verification, payment processing, fraud prevention, and analytics. Service providers receive only the data necessary to perform their tasks and are required to protect it. We may also disclose information if required by law or to prevent harm or illegal activity.
Privacy Policy Updates
We may update this policy to reflect changes in our practices. Material changes will be posted on the site and, where appropriate, notified to you. For questions or privacy requests, contact [email protected].
Where we refer to our services in other locations, you may also see the brand name Party Spinz used in account interfaces and communications.